Refund policy—Request for refunds must be made in writing to firstname.lastname@example.org no later than May 1, 2018. The refund will be 50% of the fee paid. No refunds will be made for requests made after May 1, 2018 for any reason. Children’s Program registration is not refundable. Registrations are not transferable. Please allow 12 weeks after the conference to receive the refund.